FAQ
Which payment methods do you accept?
Payment takes place on a secure page of our payment provider. Available methods are shown at payment. We never see or store your card details.
Do prices include VAT?
Yes, all prices include VAT. Shipping, when charged, is shown before you complete the purchase.
How long do I have to return a product?
You have 14 days from delivery to exercise your right of withdrawal. Details are on the Returns and refunds page.
How can I follow my order?
After payment you receive a confirmation email with a link to your order. When it ships we email you again with tracking details, where available.
A product is sold out. When will it be back?
We cannot promise dates we do not know. Subscribe to the newsletter to hear about new releases.
How do I contact you?
Write to [email protected] or use the Contact page.